OUR COMMITMENT TO YOUR SHOPPING EXPERIENCE
At Boreal Path (“we,” “our,” “us”), we focus on helping our users (“you,” “your”) have a refined shopping experience on instafashionstore. We are committed to providing you with an enjoyable and stress-free journey from browsing to delivery. Every order is carefully processed to ensure it arrives at your doorstep in perfect condition and within the estimated delivery timeframe. By placing an order with us, you agree to these terms, and we promise to handle your purchase with the utmost care and precision.
FASHION DELIVERED RIGHT TO YOUR DOORSTEP
We ensure that our curated collections of stylish fashion are accessible throughout India. While we currently do not offer international shipping, we are continually working to expand our reach. Whether you reside in a bustling city or a peaceful town, your favorite fashion pieces are just a click away. We partner with trusted courier services to guarantee timely deliveries and our logistics network grows each day to serve more locations. Visit our website for updates on new areas we cover and any changes to our service zones.
ORDER PROCESSING WITH PRECISION
We prioritize efficiency and care in handling your orders. Typically, processing begins within 1-2 business days after order confirmation, and our team ensures each product is thoroughly inspected and packed. Please note that weekends and public holidays are excluded from processing timeframes, which may extend the timeline slightly. Once your order is ready for dispatch, you will receive an email notification.
DELIVERY TIMEFRAMES AND EXPECTATIONS
For standard delivery, expect your package to arrive in approximately 3-8 business days, depending on your location. Our reliable logistics providers ensure that your order reaches you safely and punctually. While we strive to adhere to estimated delivery times, unforeseen circumstances such as weather or external factors may cause slight delays. If any such delays occur, our customer support team is ready to assist, keeping you updated on your order's status every step of the way.
MANAGING MISSED DELIVERIES
If delivery cannot be completed due to an incorrect address or if you are unavailable, the courier service will attempt to deliver your package up to two additional times. After the third attempt, the package may be returned to our warehouse. To avoid missed deliveries, ensure someone is available to accept your order, or reach out to our support team if you foresee any challenges.
LOST OR DAMAGED ORDERS: OUR ASSURANCE TO YOU
In the event that your order arrives damaged, please contact our support team within 48 hours, providing images for verification. We will review your claim and offer either a replacement or refund, depending on the situation. For lost shipments, we will collaborate with our courier partners to investigate and resolve the issue promptly. Rest assured, each item is carefully packed to minimize the risk of damage during transit, and your satisfaction remains our top priority.
EXTRA CARE FOR DELICATE AND PREMIUM PRODUCTS
Certain items, such as fragile, oversized, or high-value products, require special attention when it comes to packaging and shipping. We take extra measures to ensure these items are handled with the utmost care during transit. Specific shipping instructions for such products can be found on the respective product pages, so you know what to expect before placing your order. If you have any concerns regarding the delivery of premium items, our customer service team is always available to offer guidance and assistance.
OUR SUPPORT IS ALWAYS HERE TO HELP
If you need assistance with anything related to shipping, our dedicated support team is ready to assist you. Contact us at borealpath26@gmail.com and we will respond promptly to address any questions or concerns you may have. We are devoted to enhancing your shopping experience and providing the best possible solutions. Your trust means the world to us, and we take immense pride in delivering sophisticated fashion directly to your doorstep. Thank you for choosing instafashionstore, where elegance meets convenience.